Hospitality Training
Date and Time
Tuesday Dec 13, 2016
9:00 AM - 11:30 AM CST
December 13, 2016
9am -11:30am
Location
Rockport-Fulton Chamber of Commerce
319 Broadway
Rockport, TX.78382
Fees/Admission
The Training Session at the Chamber is $10 per person.($12 for non-members)
To have a Instructor come to your business is $15 per person. (must schedule in advance)
Description
Hospitality Training
“A Customer Service Training Program”
The Texas Friendly Hospitality Training Program is a program of the Texas A&M Agrilife Extension Service.
Topics emphasized include
Business Etiquette
Phone Courtesy
Teamwork
Communication
Handling Complaints
Cultural Etiquette
Community Awareness
and more...
The purpose of the program will be to provide the knowledge and framework to establish a customer-focused atmosphere which will lead to repeat business, loyal customers and a positive and empowered workforce in the Rockport-Fulton area.
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